Cookie Policy
What are Cookies?
Cookies are text files that contain small pieces of information, which are downloaded to your device when you visit a web site.
There are two main types of cookies:
Transient (or per-session) cookies
These only exist for the duration of your visit to a web site and are deleted when you leave.
They are sometimes necessary for the correct operation of a web site as they can recognise your device as you move between the pages of a web site, for example, recording items added to an online shopping basket.
Persistent (or permanent) cookies
These cookies stay on your device until they expiry or are deleted.
Many cookies will have an expiry date set upon creation. When that date is reached, the cookie is deleted.
These cookies are useful because they can allow a web site to recognise your device or they can store your login information so that you do not have to enter your login information for a particular website.
First and third party cookies
Additionally, cookies can be first or third party cookies.
First party cookies are owned and created by the website you are viewing- in this case by the Credit Union.
Third party cookies are owned and created by an independent company, usually a company providing a service – such as Google Analytics.
What cookies do you use?
We use both first party and third party cookies.
We use cookies for the correct operation of this web site as well as to understand how this web site is used so that we can continue to improve it.
The cookies used on this web site have been categorised based on the categories listed in the UK International Chamber of Commerce (ICC) Cookie guide. A list of all the cookies used on this site by category is set out below.
Strictly Necessary Cookies:
Strictly necessary cookies are essential in order to enable you to move around the site and use its features and/or services. Without these strictly necessary cookies, the site will not perform as it should and we may not be able to provide certain services or functionality to you.
| Website | |||
| Cookie Name | Description | Expiry | Type |
| allowGoogleCookiesChoice | Records user choice re accepting 3rd party cookies from Google Analytics. | 30 days | 1st Party |
| publicSurveyCompletedFormID | Prevents repeat submission of survey. | 30 days | 1st Party |
| ASPSESSIONIDXXXXXXX | Used by Classic ASP to manage a user’s session | Session end | 1st Party |
| _hjIncludedInSample | |||
| Online Banking | |||
| Cookie Name | Description | Expiry | Type |
| eStatementToken | To hide a loader panel after a download has been completed | Session end | 1st Party |
| sti | To generate a script to handle a redirect if the session expires | Session end | 1st Party |
| SnoozePopUpAlerts | Stop display of Popup alerts for 5 days | 5 days | 1st Party |
| SnoozeHeaderAlerts | Stop display of Header alerts for 5 days | 5 days | 1st Party |
Performance Cookies:
Performance cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
| Performance Cookies | |||
| Cookie Name | Description | Expiry | Type |
| _gat | Used by Google Analytics | Variable | 3rd Party |
| _ga | Used by Google Analytics | Variable | 3rd Party |
| _gid | Used by Google Analytics | Variable | 3rd Party |
Google Analytics
Google Analytics is Google’s free web analytics tool that mainly helps site owners to understand how their visitors engage with their site by setting cookies on the domain of the site you are visiting. They collect information anonymously and report site trends without identifying individual visitors.
We use Google Analytics to understand how users interact with our web site. It helps us, for example, to understand which areas of our website are the most popular pages.
Functional cookies
The Functional Cookies on this web site are used to provide services from third parties such as Facebook or Twitter feeds or embedded Google maps. The information these cookies collect may be anonymous and they cannot track your browsing activity on other sites. More information about such cookies can be found in the relevant third party website.
| Functional Cookies | ||
| Domain / Cookie Name | Description | Type |
| Facebook
act, c_user, datr, fr, pl, pnl_data2, presence, sb, wd, xs |
Social Media sharing | 3rd Party |
| YouTube
PREF, VISITOR_INFO1_LIVE, YSC |
Our YouTube Channel | 3rd Party |
| Google
1P_JAR, __utma, __utmb, __utmt_UA-10005-1, __utmt, __utmz, _gat_UA-38676921-4, _gat_UA-38676921-23, CONSENT, APISID, GAPS, HSID, NID, OGPC, OTZ, PAIDCONTENT, SAPISID, SIDCC, SID, SNID, SSID, |
Embedded Google Maps | 3rd Party |
| Twitter
_gat, _ga, _gid, auth_token, co, ct0, dnt, eu_cn, external_referer, guest_id, kdt, personalization_id, remember_checked_on, syndication_guest_id, tfw_exp, twid |
Embedded Twitter feed | 3rd Party |
Managing cookies in your browser:
You may refuse or accept cookies from the web site at any time by modifying settings in your Internet browser.
Information about the steps to follow in order to enable or disable cookies can be found on your Internet browser provider’s site via your help screen.
We have supplied links below to some of the more popular browsers for instructions on how to view and disable cookies.
Please be aware that if cookies are disabled, not all features of the Site may operate as intended.
| Internet Explorer | |
| Mozilla Firefox | |
| Chrome | |
| Safari | |
| Opera |
Further Information
About cookies
You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.
How to delete cookies
For further information on how to delete cookies please read the information provided at http://www.allaboutcookies.org/manage-cookies/clear-cookies-installed.html.
Disabling Cookies
You can find more information about cookies by visiting www.allaboutcookies.org to obtain detailed information on how to prevent cookies from being set on your particular browser.
Google Analytics
For further information about Google Analytics please see Safeguarding your data at https://support.google.com/analytics/answer/6004245?hl=en
To opt out of being tracked by Google Analytics across all Sites, visit http://tools.google.com/dlpage/gaoptout.
YouTube
If you would like further information about the cookies used in relation to YouTube videos, the YouTube privacy notice, including details about YouTube related cookies, is available at: https://www.google.co.uk/policies/privacy/.
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